Privacy Policy: KDH Group (Pty) Ltd

This Privacy Policy describes how KDH Group (Pty) Ltd (“the Company,” “we,” “us,” or “our”) collects, uses, and protects personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This policy applies to all visitors of our website and our clients.

Information We Collect

We collect personal information to provide our range of products, including Safety Wear, PPE, Corporate Wear, and promotional gifts. This includes:

• Identity and Contact Data: Name, email address, phone number, company name, and delivery/physical address.
• Technical Data: IP addresses, browser type, and usage patterns when visiting our website.
• Transaction and Order Data: Information necessary to process orders, including sizing requirements, branding specifications, payment details, and delivery instructions.

Purpose of Collection

We process personal information only for legitimate business purposes, including:

• Processing and delivering orders for safety wear, footwear, corporate apparel, and gifts.
• Sourcing specific marketing materials and communicating with suppliers on your behalf.
• To notify you of any new product and/or upcoming promotions. Is this allowed?  IF so please leave it in.
• Responding to inquiries and quote requests sent via email, telephone, or our online enquiry form.
• Complying with legal and regulatory obligations under South African law.

Disclosure of Personal Information

We do not sell your personal information. We may share information with:

• Service Providers (Operators): Trusted third-party partners who assist in logistics (couriers), payment processing, or specialized branding/manufacturing services to ensure your order is completed to industry standards.
• Legal Authorities: When required by law or to protect the rights and safety of KDH Group (Pty) Ltd or our clients.

Data Security

We implement industry-standard technical and organizational measures to secure your data against unauthorized access, loss, or destruction. We are committed to maintaining the integrity of client data, ensuring that your business information is handled with care and confidentiality.

Data Retention

We retain personal information only for as long as is necessary to fulfill the purposes for which it was collected (such as completing an order or maintaining account history) or as required by law.

Your Rights (POPIA)

As a data subject, you have the right to request confirmation of whether we hold your personal information, request a copy of your record, or request the correction or deletion of inaccurate data.

Contact Information

If you have questions about this policy or wish to exercise your rights, please contact us:

Physical Address: 108 Puttick Ave Sundowner, Gauteng South Africa, 2188

Phone: 082 305 1646 Email: admin@kdhgroup.co.za Website: www.kdhgroup.co.za